Tyler Ramer

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Activity overview

Latest activity by Tyler Ramer
  • Tyler Ramer created an article,

    Symptoms of Hypervisor Overcommitment on Yugabyte

    Environment Yugabyte core DB Database is running on a virtual stack, including Azure, HyperV, VSphere, Openstack This issue is not known to affect AWS or GCP, and should never affect bare metal...

  • Tyler Ramer created an article,

    Understanding the difference between primary key and partition key when using hash sharding

    Environment Yugabyte DB - YCQL API Yugabyte DB - YSQL API Issue What is the difference between a primary key and a partition key? Why do I have data skew if I have a unique primary key?   Resol...

  • Tyler Ramer created an article,

    How to create a credential free dump of Yugabyte Platform Database

    Environment Yugabyte Platform - all versions Issue Your support agent has requested that you create a dump of the platform database for analysis. The following command will dump the database and ex...

  • Tyler Ramer created an article,

    Platform is Unavailable on Replicated Installation

    Environment Yugabyte Platform - All versions Issue Platform is unavailable on a Replicated-based installation or metrics within Platform are unavailable.   Resolution Overview To troubleshoot P...

  • Tyler Ramer created an article,

    How to collect a webserver support dump

    To collect a dump of the yugabyte webserver API, which is useful for further debugging by Yugabyte Support, please take the following steps.   First, edit the following script to use correct IPs or...

  • Tyler Ramer created an article,

    How to see your organization's open issues

    First, log in to zendesk, or create an account if you have not done so. Sign up for a support account if you have not done so.   Now, under your login name, click on "my activities"     Finally, c...

  • Tyler Ramer created an article,

    How to open a feature request

      Summary To open a feature request, start by creating a ticket. If you have never done so, check out the quick guide here:  During the ticket creation process, under issue type, select "Feature re...

  • Tyler Ramer created an article,

    Opening your first support ticket

    Now that you've got your database up and running, it's time to open a support ticket There are a few ways to submit a ticket.   1. Sign in to or create an account on the Yugabyte support home page ...