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ArticlesRecent activity by Tyler Ramer
How to create a credential free dump of YugabyteDB Anywhere Database
Environment YugabyteDB Anywhere - all versions Issue Your support agent has requested that you create a dump of the YugabyteDB Anywhere (YBA) database for analysis. The following command will dump ...
YugabyteDB Anywhere (platform) is Unavailable on Replicated Installation
Environment YugabyteDB Anywhere - All versions Issue YugabyteDB Anywhere is unavailable on a Replicated-based installation or metrics within Platform are unavailable. Resolution Overview To t...
Understanding the difference between primary key and partition key when using hash sharding
Environment Yugabyte DB - YCQL API Yugabyte DB - YSQL API Issue What is the difference between a primary key and a partition key? Why do I have data skew if I have a unique primary key? Resol...
Symptoms of Hypervisor Overcommitment on Yugabyte
Environment Yugabyte core DB Database is running on a virtual stack, including Azure, HyperV, VSphere, Openstack This issue is not known to affect AWS or GCP, and should never affect bare metal...
How to collect a webserver support dump
To collect a dump of the yugabyte webserver API, which is useful for further debugging by Yugabyte Support, please take the following steps. First, edit the following script to use correct IPs or...
How to see your organization's open issues
First, log in to zendesk, or create an account if you have not done so. Sign up for a support account if you have not done so. Now, under your login name, click on "my activities" Finally, c...
How to open a feature request
Summary To open a feature request, start by creating a ticket. If you have never done so, check out the quick guide here: During the ticket creation process, under issue type, select "Feature re...
Opening your first support ticket
Now that you've got your database up and running, it's time to open a support ticket There are a few ways to submit a ticket. 1. Sign in to or create an account on the Yugabyte support home page ...